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Customer Service

If you have any comments, suggestions or concerns, we encourage you to contact:

Customer Service
410-865-1000
mdotcustomerservice@mdot.state.md.us

Or in writing:

Maryland Department of Transportation
7201 Corporate Center Drive
Hanover, MD 21076

Fore more information regarding the MBE/DBE Program, please call:

Office of Minority Business Enterprise
410-865-1269 or
1-800-544-6056

MDOT Departments

If you are concerned about issues of departmental nature, you can contact us at any of the following phone numbers:

Maryland Department of Transportation
In-State   410-865-1142
Toll Free  1-888-713-1414
Maryland Relay TTY   1-800-735-2258

Secretary Pete K. Rahn
410-865-1000

Deputy Secretary - Operations
Jim Ports

410-865-1000

Deputy Secretary - Policy, Planning and Enterprise Services
R. Earl Lewis, Jr.
410-865-1000

Chief of Staff
Ed McDonald

410-865-1000

Assistant Secretary of Operations
Kevin Reigrut

410-865-1000

Assistant Secretary for Transportation Policy and Planning
Charles G. Glass
410-865-1000

Assistant Attorney General & Principal Counsel to the Department
Cheryl Brown-Whitfield

410-865-1105

Chief Financial Officer, Office of Finance
David L. Fleming

410-865-1036

Chief Information Officer, Office of Transportation Technology Services
Ronald Brothers

410-865-1040

Director, Office of Public Affairs
Erin Henson

410-865-1025

Director, Office of Audits
Brenda Cachuela

410-865-1165

Director, Office of Procurement
Michael Zimmerman

410-865-1121

Director, Office of Environment
Dorothy Morrison

410-865-1311

Manager, Office of Fleet, Facilities and Administrative Services
David Maier

410-865-1139

Director, Office of Diversity and Equity
Louis W. Jones

410-865-1156

Director, Office of Human Resources
Judy Slater

410-865-1186

Director, Office of Minority Business Enterprise
Sabrina Bass
410-865-1240

Director, Office of Planning and Capital Programming
Heather Murphy

410-865-1282

Director, Office of  Government Affairs
John G. Trueschler
410-865-1090

Staff to the Bicycle and Pedestrian Access Committee
Curtis Johnson

410-865-1237

Director, Office of Real Estate
Del T. Adams

410-865-1204

Director, Homeland Security and Emergency Management
Bud Frank

410-865-1161

MDOT Business Units

If you are concerned about matters related to:

  • aviation or airport activity and/or issues;
  • port activity and/or issues;
  • mass transit activity and/or issues;
  • motor vehicle activity and/or issues;
  • state highway activity and/or issues,

you can contact us at the following email addresses:

The Maryland Transportation Authority (MDTA) is an independent agency responsible for the maintenance of toll bridges, roads and related facilities. Any questions on any of these matters should be addressed to mdta@mdtransportationauthority.com.