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Maryland Department of Transportation (MDOT) Office of Public Affairs

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MDOT and each of the Transportation Business Units

Key Issues:
Transportation Secretary, Transportation Funding

Erin Henson - Director
410-865-1025 (office) 443-829-9386 (cell)

MDOT State Highway Administration (MDOT SHA)

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Key Issues:
State Numbered Routes, road projects, traffic congestion, safety, emergency road conditions

To Submit a non-emergency MDOT SHA concern / issue (from pot holes to drainage) using the service request form, Click Here

Non-Emergency Highway Situations (traffic signal outages, sinkholes, etc.)
Call Statewide Operations Center
410-582-5650 locally or 1-800-543-2515 toll free
or Submit a non-emergency Service Request Form

Regional Information & Districts - Click Here
View the details of one of seven district offices that take care of your highway safety needs.
Contact Local MDOT SHA District Offices

Office of Communications Contacts:


For SHA Directory - 410-545-0300

Media Line - 410-545-0303

Valerie Burnette Edgar - Director

John Schofield - Deputy Director

Charlie Gishlar - Media Relations Manager

Snow Clearing Contact Information

Residential streets are plowed by local jurisdictions. Click link below for a list of local contact phone numbers.
County Roads Department - Frequently Requested Phone Number

Maryland Transportation Authority (MDTA)

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Key Issues:
Toll rates and All toll facilities - bridges and roads: ICC Operations, Baltimore Harbor Crossings (I-95 Tunnel, I-895 Tunnel and Key Bridge), I-95 North of Baltimore, Hatem Bridge, Nice Bridge and Bay Bridge

Media Line / General Info - 410-537-1017

Cheryl Sparks - Director

Kerry Brandt - Deputy Director

Maryland Transportation Authority (MDTA) Police

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Key Issues:
Police operations for all toll facilities listed above and the Port of Baltimore, BWI Thurgood Marshall Airport, Motor Vehicle Administration and Commercial Vehicle Enforcement

Media Line / General Info - 410-537-1017

Lt. Kevin Ayd - Police Public Information Officer

MDOT Maryland Transit Administration (MDOT MTA)

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Key Issues:
MARC, Light Rail, Baltimore Metro, Commuter Buses, Paratransit

General Info - 410-539-5000

Media Line - 410-767-3936

Sandy Arnette - Director, Media Relations
410-767-8367 (office) 443-835-7984 (cell)

Paul Shepard - Deputy Director, Media Relations
410-767-3935 (office) 443-622-4181 (cell)

MDOT Maryland Aviation Administration (MDOT MAA)

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Key Issues:
BWI Thurgood Marshall Airport, Martin Airport and Regional Aviation

General Info - 1-800-IFLYBWI (1-800-435-9294) - 410-859-7111

Media Line - 410-859-7027

After hours Pager - 410-859-7737

Jonathan Dean - Director

MDOT Maryland Port Administration (MDOT MPA)

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Key Issues:
Port of Baltimore, cargo, container traffic, dredging, island restoration, environmental education, freight

General Info - 1-800-638-7519

Media line - 410-385-4480 or 410-385-4483

After hours - 443-928-9567

Richard Scher - Director

MDOT Motor Vehicle Administration (MDOT MVA)

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Key Issues:
Motor Vehicle Issues, REAL ID and driver safety initiatives

General Info - 1-800-950-1MVA (1682)

Media Line - 410-762-5188