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MD Department of Transportation (MDOT)
Customer Feedback Form


MDOT is constantly working to improve performance.  Your feedback will provide valuable insight for future advancements. 

Please take a moment to print, complete both sides, and mail this form to:

Maryland Department of Transportation
Office of Strategic Customer Service
7201 Corporate Center Drive
Hanover, MD 21076

Thank you for helping MDOT stay on a path of constant improvement. 

Event Date:

Event Name:

Event Location:

MD Department of Transportation
Customer Feedback Indicator

  1. The information presented was easy to understand?

         Good           Okay          Poor

  2. The presentation was informative and useful?

    Good           Okay          Poor

  3. The presenters responded well to my questions?

         Good           Okay          Poor

  4. Meeting information was in the language I requested?

         Good           Okay          Poor

  5. How can MDOT communicate more effectively?