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If you have received a text from “Maryland-MDot Urgent” addressing “MDot customer” with a link, please ignore the text. It is SPAM and has been reported to MDOT’s IT Department. DO NOT click on the link and DELETE the message. Link
The Ombudsman receives and responds to complaints and inquiries and is involved only after the complaint has not been satisfactorily addressed by the associated private sector or MDOT entity first. As a neutral resource, the Ombudsman assures that all sides to a matter are heard and attempts to resolve the conflict.
Private Transportation Projects: Lisa Webb lwebb@mdot.maryland.gov
Business: Nimisha Sharma nsharma@mdot.maryland.gov
We're available on the following channels.