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MDOT Ombudsman 

The Ombudsman Role:

The Ombudsman receives and responds to complaints and inquiries and is involved only after the complaint has not been satisfactorily addressed by the associated private sector or MDOT entity first. As a neutral resource, the Ombudsman assures that all sides to a matter are heard and attempts to resolve the conflict.

Contact:

Private Transportation Projects:
Lisa Webb
lwebb@mdot.maryland.gov

Business:
Nimisha Sharma
nsharma@mdot.maryland.gov

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